TERMS AND CONDITIONS 3G Proxy
Effective date April 26, 2017
1.1. By using and/or accessing any section of the 3gproxy.com website (hereinafter “website”), you
(hereinafter “User”) agree to the following Terms and Conditions. These Terms and Conditions are a
binding agreement between User and us. Terms and Conditions apply to the services provided by us
including but not limited to any rules, promotions, bonuses, and special offers which may be found on 3gproxy.com periodically.
1.2. Read these Terms and Conditions carefully before accepting them. If you do not agree to accept
and be bound by the Terms and Conditions, please do not open an account, and/or continue to use
3gproxy.com. Your continued use of 3gproxy.com will constitute your acceptance of the Terms and
1.3. The User is solely responsible to make sure that he/she is aware of these Terms and Conditions. 3gproxy.com reserves the right to modify the website, services, software, and/or change the system specification requirements necessary to access and use the services at any time with a prior notice of 30 days.
1.5. To use 3gproxy.com, cookies must be enabled in your browser.
1.6. Any use or access to the website by anyone under the age of 13 is prohibited. If you are under 13, do not use or provide any information on the website or on or through any of its features, register on the website or provide any information about yourself to us.
2. SERVICE DESCRIPTION
2.1. Our service is enabling User to test User’s services, analyze competition and look for
vulnerabilities, using mobile carriers from all around the world.
2.2. In order to use services provided by us User have to agree with SLA additionally.
3.1. User may not:
● reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell,
transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit
● decompile, reverse engineer or disassemble the website;
● link to, mirror or frame any portion of the website;
● attempt to gain unauthorized access to or impair any aspect of the website;
● assign or transfer User’s account to any other person or entity;
● use of the website cause nuisance, annoyance, inconvenience, or property damage;
● use the website for unlawful purposes
Also, the User:
● is responsible for the security of his/her account;
● uses the website for his/her own risk and liability;
● is responsible for the activity under his/her account
4.1. Upon using our services, User account is created by our administrator and sent to User. Username for now and password is generated by system. Do NOT share this information, as anyone who has access will have full control over the account associated with the Username.
4.2. You are entirely responsible for maintaining the confidentiality of your Username, password and you have sole responsibility for any and all activities that occur under your account. You remain liable for losses incurred by yourself or a third party on your account.
4.3. It is prohibited for user to sell, transfer and/or acquire accounts to/from other users.
4.4. 3gproxy.com reserves the right in its sole discretion to refuse, cancel the account, but not limited to:
i. any instance when 3gproxy.com has cause to believe that a User’s activities on the
website and/or while using services provided by us may be illegal;
ii. any instance where 3gproxy.com may suffer any fiscal, regulatory, or pecuniary
disadvantage by virtue of anyone’s activities;
iii. any instance where one or more transactions on the website are judged by
3gproxy.com to have been performed in violation of these Terms and Conditions
5. INTELLECTUAL PROPERTY RIGHTS
5.1. The website and entire contents, features and functionality (including but not limited to all
information, software, text, displays, images, video and audio, and the design, selection and
arrangement thereof), are owned by 3gproxy.com.
5.2. You must not distribute, modify, copy, reproduce, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our website, except as follows:
● Your device may temporarily store copies of such materials in Random Access Memory
incidental to your accessing and viewing those materials;
● For your own personal, non-commercial use and not for further reproduction, publication or
distribution, you may download one copy of the website pages.
5.3. Any use of the content of the website not permitted in written form by these Terms and
Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, patent
and other laws
6.1. Anyone who discovers a new error or a bug when using 3gproxy.com, in the interest of all users, immediately file a bug report. If you discover a bug and report it, you will be rewarded with a 10% discount on next three monthly billings.
7. DISCLAIMER OF WARRANTIES
7.1. Your use of 3gproxy.com, its content and any of the services or items obtained through our
website is at your own risk. The website, its content and each of the services or items obtained
through our website are provided on an “as is” and “as available” basis, without any warranties of any kind, either expressed or implied.
7.2. 3gproxy.com offers no guarantee of availability of service as there may be short-term periods of downtime (for example, downtime due to server or database maintenance, downtime of mobile carriers, problem on their network) to maintain service and data security.
8. GOVERNING LAW
8.1. You agree that any dispute arising out of or relating to the website, these Terms and Conditions, or any content posted to the website, will be governed by the laws of Montenegro.
9.1. Any important notices will be announced via email.
9.2. The telecommunications networks and Internet access services required for you to access and use the service are entirely beyond the control of 3gproxy.com, and thus, we are in no way liable for any outages, slowness, capacity constraints, and/or other deficiencies affecting the same.
10. LEGAL RESTRICTIONS
10.1. It is User`s obligation to ensure compliance with any legislation relevant to User country of
domicile regarding proxy service. Possibility to access the website does not necessarily mean that
services, and/or User`s activities through it, are legal under the local laws.
10.2. Our website does not constitute an offer, solicitation or invitation by 3gproxy.com for the use of the services in any jurisdiction in which such activities are prohibited by law.
10.3. Proxy services may not be legal in some jurisdictions. The User understands and accepts that
3gproxy.com is unable to provide any legal advice or assurances with respect the User’s use of the
services provided by 3gproxy.com. We also make no representation whatsoever as to the legality of
our services in your jurisdiction. Use of the services provided by 3gproxy.com is at the User’s sole option, discretion, and risk. The User is solely responsible for ascertaining whether it is legal in his/her jurisdiction.
10.4. 3gproxy.com does not intend to enable the User to contravene applicable law. You represent,
warrant, and agree to ensure that your use of our services will comply with all applicable laws,
statutes, and regulations. We shall not be responsible for any illegal or unauthorized use of our
services by you.
11. LIMITATION OF LIABILITY
11.1. 3gproxy.com is not responsible for any problems or technical malfunction of any telephone
network or lines, computer online systems, servers or providers, hardware, software, failure due to
technical problems or traffic congestion on the Internet or on any of the website.
11.2. 3gproxy.com accepts no liability for any interruption of website downtime. It is not liable for any errors contained in any website page, nor is it duty bound to correct them – 3gproxy.com is not liable for any damage caused as a result. Furthermore, 3gproxy.com assumes no liability for the existence of or damage caused by viruses or other damaging components on the website or the corresponding server, which could lead to damage to the computer hard and software of the User.
11.3. 3gproxy.com is not liable for damages caused by mistakes of data entry, storage and processing of the data and by incompleteness and inaccuracy of transmitted data.
11.4. To the maximum extent permitted by applicable law, under no circumstances shall 3gproxy.com
be responsible for any loss or damage resulting from use of the website, from any content posted on
or through the website, or from the conduct of any Users of the website, whether online or offline.
11.5. In no circumstance shall 3gproxy.com or any of its directors or employees be liable to the User for any damages whatsoever, including without limitation indirect, incidental or any type of
consequential damages, which may arise from out of, or in connection with Users’ use of the website, including but not limited to the quality, accuracy or utility of the information provided.
12.1. The User agrees to defend and indemnify 3gproxy.com and its officers, directors, and
employees, and to hold them harmless from and against any and all claims, liabilities, direct damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, arising out of or in any way connected with:
i. User’s access to or use of the website;
ii. User’s violation of any of the terms of this Agreement; or
iii. User’s breach of any applicable laws or regulations;
provided however that in any such case a) 3gproxy.com provides the User with prompt notice and
evidence of such claim; b) 3gproxy.com permits the User to assume and control the defense of such
action at the User’s sole costs and its sole responsibility with counsel chosen by the User.
13.1. The term of this Agreement shall be one (1) month commencing from the date of this
Agreement, and thereafter shall be automatically renewed on a monthly basis until this Agreement is
terminated in accordance with the Terms and Conditions of this Agreement.
13.2. This Agreement may be terminated:
13.2.a. By either party on thirty (30) days’ written notice to the other party;
13.2.b. Immediately by either party in the event that the other party
i. commits a material breach of its obligations under this agreement which is incapable of
ii. commits a material breach of its obligations under this Agreement which is capable of
remedy and fails to remedy the same within fifteen (15) days from receipt of a written
notice from the other Party; or
iii. enters into winding-up proceedings whether voluntary or involuntary, liquidation,
dissolution, distress or for any reason whatsoever is struck off the Registrar of Companies.
13.3. The termination of this Agreement shall be without prejudice to any rights of any Party which
may have accrued up to the date of termination and to any other remedy or right that such Party may
have under this Agreement or under general law.
13.4. Notwithstanding termination of this agreement for any reason, The parties agree that they will continue to be bound by the terms set out in Sections: 12 Indemnification, 11 Limitation of Liability, 5 Intellectual Property Rights, and 8 Governing Law.
14. PAYMENT TERMS
14.1. At the end of each month 3G Proxy d.o.o sends an invoice including the monthly and variable
costs to the client.
14.2. All invoices must be paid within 30 days, after receipt.
14.3. For clients that pay with credit/debit card, only after we receive notification about successful credit/debit transaction, service package (product of 3gproxy) will be credited to the card holder’s account.
15. Refund Policy
All our customers are offered 24h and 200MB trial account. In the first 24hours after purchase of subscription and/or up to 1GB data used (which ever comes first) we will refund full amount to any customer that is not satisfied with our service and where is concluded that we didn’t deliver product as advertised. For all disputes customers can contact us on email: firstname.lastname@example.org .
16. CONTACT INFORMATION
16.1. This website is owned and operated by 3G Proxy d.o.o.
16.2. We are registered in Montenegro under registration number 03132609, our registered office
Bul. Dzordza Vasingtona 92, 81000 Podgorica, Montenegro
16.3. You can contact us:
(a) by post, using the postal address given above;
(b) using our website contact form;
(c) by email, using email@example.com or firstname.lastname@example.org
Please note that all payments will be settled in Euro (EUR). If the payment is made using foreign payment/credit cards issuers, total amount of transaction will be converted into bank settlement currency, according to the current exchange rate of Visa/Mastercard.
The confidentiality of your data is protected and ensured by the use of SSL encryption. Online billing sites are secured using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a process of encrypting data to prevent unauthorized access during data transmission. This enables secure transmission of information and disables unauthorized access to data during communication between the user’s computer / telephone and Payment Gateway system, and vice versa. AllSecure doo Belgrade is certified according to PCI DSS Level 1 security standard, accepted by Visa and MasterCard rules. The merchant does not save credit card numbers on his side and the numbers are not available for unauthorized persons. All our employers and business partners are responsible for respecting the principles of data privacy protection.
3D Secure protocol for all merchants and customers – AllSecure Payment Gateway uses the highest global standards of data protection and privacy. All merchants using the AllSecure Payment Gateway are automatically included in 3D-Secure protection protocol, guaranteeing customers the security of their purchases. Customers’ payment card numbers are not stored in the merchant’s system and the registration itself is protected by SSL data encryption.
One of the payment methods on our online store is by payment cards, namely – VISA or MasterCard. Card payments are made in cooperation with AllSecure doo and Hipotekarna Banka and are made in a secure and certified procedure through the AllSecure Paymet Gateway, by simply entering data from the payment card.
After entering the card information and confirming the payment, the bank authorizes the transaction and thus the order is approved and enters the further process of preparation for delivery. The amount will be reserved on your card (account) and will not be available for other purpose.
The transaction will be completed and the amount deducted from your account. In the event when the payment is not completed, or the amount is not deducted from the account within 14 days of accepting your order, that order will be canceled and deleted. After the expiration of the 14-day period, the money reserved on your account will be released and will be available to you again. After that, you can repeat the same or a new order, and make a payment related to it.
We would recommend checking with the card issuing bank to see if your card supports online payments.
In the case of a customer’s request for refund who previously had made transaction with one of the payment cards, in part or in full, and regardless of the reason for the refund, the refund is made exclusively through the same VISA, Maestro or MasterCard card used for payment. This means that our bank will, at our request, make a refund to the cardholder’s account.
SERVICE LEVEL AGREEMENT
Effective date April 26th, 2017
By using any Services provided by the 3gproxy.com website (hereinafter “website”), you (hereinafter
“Customer”) agree to the following Service-Level Agreement. This Service-Level Agreement is a
binding agreement between Customer and us. Service-Level Agreement apply to the services provided
by us which may be found on 3gproxy.com.
3G Proxy d.o.o.is a company organized and existing in Montenegro, with offices located at Moskovska
127, 81000 Podgorica (“Supplier”). Customer and Supplier are together hereinafter “Parties”.
Customer understands that the Service-Level Agreement is incorporated part of the Terms and
Conditions which are send together with this Service-Level Agreement.
Now, therefore, in consideration of the foregoing, and of the Terms and Conditions and the Service
Level Agreement, the Parties hereby agree as follows:
Supplier provides access to our mobile proxy servers which Customer can use to browse internet or
any other thing related to internet.
The price to be paid by the Customer for the usage of services will depend on the selected pricing
plan, according to the prices which are in the contract between Parties stated. Supplier has the right
to modify the list of prices and plans with prior written notice (email sufficient) of 5 (five) days.
3. Performance Monitoring
The Supplier shall implement all measurement and monitoring tools and procedures necessary to
measure, monitor and report on the Supplier’s performance of the provision of the Services against
the applicable Service Levels at a level of detail sufficient to verify compliance with the Service Levels.
The Supplier shall immediately notify the Customer in writing if the level of performance of the
Supplier of any element of the provision by it of the services during the term of the contract is likely
to, or fails to, meet any Service Level.
4. Service Availability
Supplier offers a guaranteed availability of service of 85,0 %.
Email support: Customer support email address: email@example.com. Email support business
hours: 9am – 6pm GMT+1, Monday – Friday (“Office Hours”) except on Supplier holidays. Customer
support email received from Customer outside of Office Hours will be considered received and
collected on the business day in which Office Hours are next resumed. Best efforts will be made to
respond to the email within the business day in which the Office Hours are resumed.
5.a. Customer responsibilities and/or requirements in support of this Agreement include:
• adherence to any related policies, processes and procedures;
• appropriate incidents and/or request prioritization as previously outlined and/or in
cooperation with the Supplier;
• advanced scheduling of all service related requests and other special services with the
• creation and maintenance of all required project documentation;
• appropriate use of support toolsets;
• payment for all service-related setup and/or configuration costs prior to service provision.
This Service-Level Agreement and any applicable services do not apply to any Supplier software
performance or service issues:
• due to factors outside Supplier’s reasonable control;
• that resulted from use of Customer’s or third party hardware or software;
• that resulted from actions or inactions of Customer or third parties;
• caused by Customer’s use of the software after Supplier advised Customer to modify its use of the
Supplier software, if Customer did not modify its use as advised;
• attributable to the acts or omissions of Customer or Customer’s employees, agents, contractors, or
vendors, or anyone gaining access to Supplier software by means of Customer’s passwords or